To add funds to your OPCASES balance, simply click on the "Deposit" option located at the top right corner of our website. This will open a deposit modal where you can choose from various convenient deposit methods that best suit your preferences and needs.

If your balance hasn't updated after filling it up, please note that there may be some delays depending on the payment method used. If the delay exceeds 30 minutes, contact our live support or email us at [email protected] with your account name and relevant details (including screenshots) for further assistance.

Only people who are at least the age of 18+ are allowed to play on our site. In addition, some countries may have restrictions to accessing sites like ours - we strongly recommend you follow those government laws, as we cannot always apply technical methods for restricted access.

Earning XP on OPCASES is directly tied to the coins you spend on our website to open cases, compete in battles. Each case has a specific coin cost associated with it. For every coin spent, you will earn 100 XP.

As you open cases and spend coins, your XP will steadily increase, allowing you to level up and unlock various rewards and benefits on the OPCASES platform. So, the more cases you open and coins you spend, the more XP you'll accumulate.

OPCASES offers 11 different reward cases, each with its own unique rewards. Let's take a closer look at how they function:

• Welcome Case: As a gesture of appreciation, all new users can receive 5x Welcome Cases. This case serves as a special introductory gift.
  
  
• Rank-based Cases: The remaining 10 cases are categorized into different ranks: Iron, Bronze, Silver, Gold, Platinum, Diamond, Master, Grandmaster Challenger, and OVERPOWERED.

These ranks are evenly spread every 10 levels, meaning as you progress through the levels, you'll unlock access to higher-ranked cases. Each time you level up, you will receive a different number of keys specific to the reward case corresponding to your current rank.

By accumulating these keys, you can unlock the respective reward cases and enjoy the excitement of discovering the exclusive items they hold. The higher your rank, the more prestigious and valuable the rewards can be, offering a progressive and rewarding experience as you advance through the levels.

You can open each reward case once every 1 hour. Once you have opened a reward case, a timer will automatically start, and you will need to wait for the timer to expire before you can open that particular reward case again.

While OPCASES offers various exciting features such as Case opening, PvP/PvH Battles, the skins you acquire through these activities cannot be directly withdrawn. Instead, our platform allows you to sell these skins from your on-site inventory in exchange for on-site balance.

Once you have converted your skins into coins, you can utilize them on our Withdrawal page. This page showcases a wide range of amazing skins that you can choose from to withdraw using your coins.

Absolutely! OPCASES is committed to upholding the highest standards of fairness and transparency. We take pride in being a legitimate and respected platform, and that includes ensuring that every game available on OPCASES is provably fair.

Being provably fair means that we maintain complete transparency in how our games operate, leaving no room for manipulation or biased outcomes in favor of us or any other player. We have implemented systems and technologies that guarantee fairness throughout the gaming experience.

To learn more about our provably fair approach, you can easily access the Fairness page by clicking the "Fairness" button located at the top of our website. Additionally, you'll find a Provably Fair link on every game's page, allowing you to explore the details of our fairness mechanisms and understand how we ensure a level playing field for all.

Rest assured that when you engage in games on OPCASES, you can have full confidence in the fairness and integrity of the results. We prioritize providing a secure and trustworthy environment where every player has an equal chance to enjoy the games and rewards of our platform.

Case Battles on OPCASES provide an engaging game mode where 2-4 players can participate by opening the same cases. We offer three exciting variations for this game mode:

Classic Mode: In Classic mode, 2-4 players open the same cases simultaneously. The player who opens the best skins among all participants emerges as the winner and claims all the skins that were opened during that particular Case Battle.

Crazy Mode: Crazy mode adds a unique twist to the competition. Again, 2-4 players open the same cases together, but this time, the player who opens the worst skins wins all the skins that were opened in that Case Battle. It's a thrilling test of luck and unpredictability.

Group Mode: Group mode allows 2-4 players to team up and open the same cases collectively. In this mode, all the winnings from the Case Battle are evenly split among the team members.

Players have the option to challenge other players or play against OPCASES's bots. It's important to note that our bots are subject to the same chances of winning as regular players. We ensure fairness through our Provably Fair system, which guarantees transparency and integrity in all game outcomes. Whether you choose to compete against other players or challenge our bots, you can be confident in the fairness and impartiality of the Case Battle results. Enjoy the thrill of the competition and may luck be on your side!

There are automatic limitations based on your activity on our website and the amount of deposits you have made so far. The more you deposit, the higher your withdrawal limit would be. If you’d like to withdraw an item that is higher than your limit, you can contact support to ask for a higher limit.

At OPCASES, we have a strict policy regarding refunds. Generally, we do not offer refunds under any circumstances, except in cases of proven losses caused by technical issues on our side. Please note that losses resulting from internet connection issues on the user's side are not considered technical issues.

If you believe that you have experienced a loss of coins due to an error from our system, we encourage you to reach out to our support team. Provide them with a detailed explanation of the issue, including the game's ID if the loss occurred during gameplay. You can find the game's ID in your profile under "Game history."

Our support team will carefully review your case and investigate the matter thoroughly. If it is determined that the loss was indeed due to a technical issue on our side, a refund may be considered. However, it's important to note that refunds are only granted in exceptional circumstances where there is clear evidence of a system error.

We strive to provide a fair and transparent platform, and we value the satisfaction of our users. If you encounter any issues, please don't hesitate to contact our support team, and they will assist you to the best of their abilities.

Each OPCASES coin is equal to $1 USD.

We have set different limitations on OPCASES to conduct our business safely for both us and the users. All users are required to deposit a minimum of $5 USD at least once before they are eligible for a withdrawal. This limitation is set in place to avoid fraudulent users who would only abuse the site and withdraw free skins from our promotions.

Our affiliate program at OPCASES allows users to earn rewards by referring others to our website. The program operates in the following manner:

Users who refer new players to OPCASES and have them use their unique referral codes will receive a 5% commission from every deposit made by those referred users. This means that whenever someone you referred makes a deposit, you earn 5% of that deposit as a reward and the depositor receives a 5% bonus on top of their original deposit.

We believe that this commission structure is fair both for our users and for OPCASES. We aim to create a mutually beneficial relationship where users can earn rewards for bringing in new players, while we can continue to grow our community and provide an enjoyable experience for all.

Take advantage of the affiliate program, share your referral code with friends and acquaintances, and start earning rewards for every deposit made by those you refer to OPCASES.

If you couldn't find an answer to your question, we're here to help! Please don't hesitate to reach out to us.

You can contact our support team by sending an email to [email protected]. We strive to respond to inquiries promptly and address any concerns or questions you may have.

Alternatively, you can use our live support system, conveniently accessible at the bottom right corner of our website. Simply click on the live support icon, and a member of our support team will be available to assist you in real-time.

We value your feedback and are committed to providing excellent customer service. Whether it's a general inquiry, a technical issue, or any other matter related to OPCASES, our support team is here to provide the assistance you need.

Don't hesitate to reach out to us, and we'll do our best to assist you as quickly and effectively as possible.